• Costume styles are subject to change without notice due to the manufacturer’s production and it is beyond our control. We apologize for any inconvenience it may cause. We will reflect any changes to the costumes in the website descriptions and images as soon as we find out about it ourselves.
• We will make every effort to ensure swift delivery. However, we are not responsible for late deliveries made by any carrier as shipping logistics we cannot define. Generally, there is no problem with delivery reaching you within the specified time. However, exceptions may occur for any number of reasons, including, but not limited to bad weather, difficult to find address, etc. If ordering for Halloween, we highly advise you to place your order EARLY to ensure safe delivery of your products.
To place an order, you need to register your name and details with the store. Please note that no orders will be accepted on Phone due to privacy and security issues.
To complete the order, you can go to the "show cart" option, here choose the "checkout" option and you will be given step-by-step instructions to complete the order.Back to Top
By asking you to register we get all the information needed for the delivery of your order. Also all your account history, past purchases and useful information will be saved on the site. You do not have to enter all your information every time you order -- it is all there when you log in with your username and password.Back to Top
You can search for something on the "Search" on the right side of the screen.Back to Top
Please click on the details of the costume to access the sizing chart. Please keep in mind that most costumes run smaller and tighter than usual clothing, so if you are debating between two sizes, go with the bigger size.Back to Top
We have most items in stock. It would be mentioned if the item is out of stock. To check when that item will be back in stock contact us at firstname.lastname@example.org.Back to Top
Check back every week or so. We regularly update our inventory.Back to Top
After clicking the "Submit" button, you'll be taken to an order confirmation page that will provide your order number. You will also receive a confirmation message to the email address you provided during the checkout process.Back to Top
You will receive an email with tracking number once your order ships. If you have not received this email, check you spam mailbox first before e-mailing us with your order number, name and date of order. Some online service providers do mistake our genuine e-mails to you as spam, so please check before contacting us. We will follow-up with you within few hours of receipt of your e-mail.Back to Top
In such a scenario, please first check you Spam/Junk folder. If you haven’t received any order number or conformation mail from PartyBell.com, wait for at least 6 hours as sometimes the amount is charged back to your account. This may be due to following reasons:
Please check your card details & try placing the order again. You can also try using any alternate card. If this also fails; you may try using the "Pay with PayPal" option during checkout. This will take you to PayPal to complete your payment. Your card might work there.Back to Top
Either FedEx, UPS, or USPS. Most orders go out via UPS or USPS. We will determine the fastest way to get your products to you. If no one is at home, your order may be left on the door at the carrier’s discretion. Your order will be packaged discreetly in a standard box, USPS box, or UPS box.Back to Top
We accept all major credit cards (like Visa, MasterCard, Discover, American Express, Bankcard, Maestro, Solo etc.). You can also pay via PayPal (please select ‘Pay via PayPal’ option while checking out). We ONLY accept online payments.Back to Top
Northern Planet LLC is the parent company of PartyBell.com. We are the sole owners of PartyBell.com and you are billed under our parent company, Northern Planet LLC.Back to Top
Your payment is completely secure on our site. Our online payment gateway, PayPal ®, is owned by EBay ®. We do not even see your credit card information. It is kept completely secure and encrypted. To find out about PayPal, please visit www.paypal.comBack to Top
To the shipping address indicated at checkout. Please do not use a P.O. BOX address as your shipping address. Please refer to Shipping Policy for more details.Back to Top
Generally, we ship within 24 hours of receiving your order. On rare occasions only, orders may take 2-3 days to fill before shipping. Once your order ships, it generally will arrive within:
Please keep in mind that we have no control over delays in shipping by FedEx, UPS, USPS or any other carrier. You will be responsible for the order once it ships from our warehouse. If an order is refused at delivery, restocking fee ranging from 0-35% will apply and shipping is not refunded.Back to Top
Yes, we do accept bulk orders. For further details mail us at sales@PartyBell.com with the details and we will get back to you as soon as possible. Please note that we do not accept returns on bulk orders. Check our Return Policy for further details. Orders above the quantity of 5 are considered as Bulk Orders.Back to Top
PartyBell.com ships to over 200 Countries via International Ground Shipping. Shop as normal and choose the International Shipping option at checkout. For further information check our Shipping PolicyBack to Top
Best way to contact us is via email: sales@PartyBell.com. If your inquiry is regarding an order, please provide us with your name and order number.Back to Top